Licence & refunds

What you may do

What you may not do

Refunds

These are digital files delivered immediately, so the usual right to cancel does not apply once the download has started. That said — if a file is broken, will not open, or is plainly not what the listing described, email support@bbanetwork.org and you will get a refund. No form to fill in.

Download links

Links expire 72 hours after purchase. That is a security measure, not a limit on what you bought — email support with your order reference and you will get fresh links. Keep the receipt email; it is the proof of purchase.

Updates

When a guide is corrected or expanded, buyers get the new version at no cost. Email support with your order reference.

Payment and data

Payments are processed by Stripe. We never see or store your card details. The only thing this store keeps is what Stripe records about the order — your email address, so the files can be delivered, and what you bought.